Customer Reviews

Testimonials

Over the years we have built a very good reputation in the garage door industry.We have built this reputation by treating every customer the same way we expect to be treated when we need to hire a local contractor,auto mechanic or other professional. Our work ethic is second to none, we expect and accept nothing but our very best each and every day.The following testimonials are from Angie’s List members that hired us,we never know if a customer is from Angie’s List until after the job is completed.

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Member: 
Jo Miano
PORTLAND, ME 04103
Category: 
Garage Doors
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
April 06, 2011
Hire Again: 
Yes
Approximate Cost: 
$1,370.00
Description Of Work: 
Complete door replacement including door, track,an automatic door opener with outdoor access panel. Also included disposal of old door, track and door opener.
Member Comments: 
I first received an estimate, and I was impressed by the detail of information given to me as to what would need to be done. I called to order the door a couple days later, and he was able to install that week. When he arrived he let me know that one of the panels he was given was the wrong style, but that he would install with it, and return the next week and replace that panel. After installation was complete, he gave thorough instructions on door operation, including door operation without power. When he returned to replace the non-matched panel, I told him I had changed my mind about having decorative hinges and would like them if he had them with him. I fully expected to pay the extra fee for the hinges, but he told me he was not going to charge for them because I had to waited for replacement panel. He did a great job and I was very happy to be able to support a local independent business.
Company Response: 
Thank you for choosing Garage Door Co. and your support for local independent businesses.I treat all my customers the same way I like to be treated,quality workmanship at a fair price.Thank you Angies List for the great service to the consumer.
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money’s worth

How far in advance did you schedule the work? within a week

Did you find the company through Angie’s List? yes

If yes, which source(s)? website

Why did you choose this contractor? location

Have you used this company before? this is the first time I’ve used this company

What did you like most about this contractor? I was able to support a local independent business.

What words of advice would you give this contractor? Keep up the good work.


Member: 
MARK & SANDY AUKEMAN
ARROWSIC, ME 04530
Category: 
Garage Doors

Services Performed: 

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
July 12, 2010
Hire Again: 
Yes
Approximate Cost: 
$1,600.00
Home Build Year: 
1860
Description Of Work: 
Our old electric garage door finally stopped working. We called Harry at the Garage Door Company who had fixed the mechanism once before a few years ago. He responded promptly and gave us our options. I was particularly concerned that since our existing door was so heavy and difficult to open without the electronic remote, I was asking for a back injury attempting to get the heavy thing open and closed during our frequent power outages. We decided to replace the door.
Member Comments: 
Harry did a beautiful job installing it and it now works great. Even without the remote, you can literally open the door with your pinkie finger. It’s as light as a feather and it was explained to us that it should be so if the door is installed correctly. We will definitely call Harry again if we ever have any future garage door questions or problems.
Member: 
Martin Glaubitz
BATH, ME 04530
Category: 
Garage Doors
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
May 15, 2009
Hire Again: 
Yes
Approximate Cost: 
$1,575.00
Home Build Year: 
1989
Description Of Work: 
Replacement of 2 garage doors after complete evaluation of existing doors.
Member Comments: 
On Thursday, May 14, 2009 we discovered that one of our two garage doors would not operate due to some broken equipment that required repair or replacement. We telephoned Harry at Garage Door Co. in the morning; within an hour he called back and we set up at time the following morning to review the situation. Harry arrived on-time and was very professional in laying out our options for either repair or replacement of the door. We opted for replacement because of the very reasonable cost and because of the bad condition of the other door, we asked if that could be replaced as well. Harry obtained the doors that morning and returned to install both of them that day. The doors were of excellent quality as was his skill in replacing them. They function perfectly and we are very pleased with the outcome.
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? same day

Did you find the company through Angie’s List? no

Why did you choose this contractor? location

Have you used this company before? this is the first time I’ve used this company

What did you like most about this contractor? His integrity and professionalism.

What did you like least about this contractor? Nothing

What surprises came up during the course of the work? None

What words of advice would you give other members considering this contractor? Do not hesitate to call if you need repairs or installation of new doors.

What words of advice would you give this contractor? Continue to do quality work at very reasonable cost.

Member: 
Richard Diamond
TOPSHAM, ME 04086
Category: 
Garage Doors
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Hire Again: 
Yes
Approximate Cost: 
$1,627.50
Home Build Year: 
1969
Description Of Work: 
Replaced two garage doors, reconnected existing door openers, removed and disposed of old doors.
Member Comments: 
I initially called for advice and estimate on repairing and maintaining old doors. Harry Lewis arrived promptly at the scheduled time. He explained what servicing would be needed on the hardware, but also pointed out that the doors themselves were rotted in places and suggested I consider replacing them. He described the different doors available and prices. He stressed the importance of insulated doors because there is living space above the garage. This surprised me because I had thought insulated doors were only needed for a heated garage, but I later verified what he said on various internet resources. What he said sounded reasonable, but I wanted to be sure he wasn’t just trying to sell me new doors I didn’t need so I got a second opinion from the Overhead Door. Co. The guy from that company told me pretty much the same thing and gave me an estimate for new doors. Of course, it’s possible they were both just trying to sell me new doors I didn’t need, but I doubt it. His estimate was slightly higher than the first, so I had the Garage Door Company do the work. Harry again arrived promptly as scheduled and did the job in about 6 hours.
Company Response
(Apr 23, 2009): 
THIS WAS OUR FIRST EXPERIENCE WITH ANGIE’S LIST, WE ARE IMPRESSED WITH THE SERVICE OFFERED TO THE CONSUMERS. ANY COMPANY THAT HAS PRIDE IN THEIR CUSTOMER SERVICE SHOULD WELCOME THIS LIST.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie’s List? yes

If yes, which source(s)? website

Why did you choose this contractor? location, reputation

Have you used this company before? I’ve used this company before

What did you like most about this contractor? Very responsive

What did you like least about this contractor? Nothing

What surprises came up during the course of the work? None

What words of advice would you give other members considering this contractor? None

What words of advice would you give this contractor? Keep up the good work!